How to get to Isla Mujeres & Las Palmas

We recommend booking a transfer ahead of time. Canada Transfers is a great company that we've been using for years. ​Click here to check them out.

You can also take a taxi from the Cancun airport to Puerto Juarez where you will take the ferry. There will be many drivers outside of the airport and this can sometimes be overwhelming with everyone wanting to help you at once. Their prices can be very high so we do not recommend taxi's from the airport. We use a pre-booked van transfer like Canada Transfers mentioned above.

Once at Puerto Juarez, buy a ticket to Isla Mujeres on the Ultramar Ferry. There are departures from Cancun to Isla Mujeres every half-hour (on the half-hour) from 6:00AM to 7:00PM, then hourly until 11:00PM the last ferry. These times were accurate the last time we checked, but here is the link to their website for the most up to date information. Click here to check them out (The route you are looking for is Cancun, Puerto Juarez to Isla Mujeres - Half way down the page) Note that most commonly, you will be sold a return ticket, so keep the portion that is returned to you for going home. Waiting just off of the ferry are Maleteros, a friendly local with a tricycle to carry your bags. They'll lead the way with your luggage for a tip. You can tell them to go to Hotel Las Palmas and they are secure to deliver your bags and you can walk with them if you like.

If you're keen to walk to us from the Ultramar Ferry, it is a nice 5 to 7 minute walk and will immediately immerse you into our beautiful island. ​Walk across the raised crosswalk (that goes between the Señor Frog's store and the 7/11) and continue down that street. It will open into the Zocalo (town square) On your left there will be 'the Aki' grocery store. Turn left down that street after the grocery store. We are about four blocks down, on this street (Guerrero) on the left hand side. You should be able to see our sign from about a block back and we're a yellow building. If you do happen to take a wrong turn along the way, ask anyone where the 'Mercado Municipal' is and we're right across from there.

Hint:​ A Maletero, as described above, is the best start of your vacation. You get to immediately enjoy and familiarize yourself with the island while they lead you to our hotel and handle your luggage!